Job Description

Position Type: Central Management Office (CMO)
Location: Central Management Office Dallas, 75247
Date Posted: 4/25/2023

Mission Statement:
Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world.

Equity Vision Statement:
Uplift Education proactively engages scholars, families, and staff members to thrive as their authentic selves and partner in the journey required to identify, address, and correct existing and potential inequities.
Primary Purpose:
The Wrap-Around Services Coordinator, a member of the Counseling and Prevention Services Department, will provide routine and intensive case management services, including ongoing monitoring and support and coordination of services with outside agencies, with an emphasis on mental / behavioral health support and basic needs support services to Uplift Education scholars and their families. Following a strengths-based model, the Wrap-Around Services Coordinator will work with scholars and families to develop and build skills that will help them succeed at and outside of school. As part of a network wide approach to scholar wellbeing, the Wrap-Around Services Coordinator will assist in the coordination of prevention programs including but not to the following prevention programs: suicide prevention, bullying prevention, drug prevention, and teen dating violence prevention, as assigned by the Manager of Prevention Services. The Wrap-Around Services Coordinator will also work with the Social Behavioral Counseling team to identify scholars in need of support and to develop a Service Plan focused on the scholar and family’s needs.

  • Provides intensive case management services to families enrolled in the Family in Transition Program which aids scholars and families experiencing homelessness.
  • Coordinate with the school, clinic, and threats teams to facilitate transition of services, assist clients with system navigation, and facilitate external referrals to community providers for clients who are outside of the department’s scope of practice.
  • Provide outreach and parent groups for assigned cluster on available Mental Health Services and related topics.
  • Identify, support, and maintain provider database and liaison with these providers to facilitate student referrals.
  • Fiscal responsibilities such as requisitioning including purchase orders, check requests, employee reimbursements, and restricted funds purchases including McKinney-Vento.
  • Provides routine case management services to families referred by campus based social behavioral counselors.
  • Demonstrates knowledge of case management techniques, principles, and practices to evaluate and coordinate the delivery of assistance to scholars and their families.
  • Establishes relationships with and communicates effectively with community partners, Uplift campuses, staff, scholars, and families.
  • Gathers and disseminates up-to-date information related to free and low-cost mental / behavioral health services, food, clothing, toiletries, and other resources as needed.
  • Serves as a community liaison and facilitates public education training for staff, scholars, and families as needed.
  • Identifies community needs at both the network and the campus level through the use of a variety of screening tools and needs assessments tools and develops case management related strategies to address identified needs.
  • Adheres to all current federal and state laws, as well as Uplift Education’s Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA).
  • Participates actively in quality assurance activities including performance and outcomes review, case record review, stakeholder satisfaction review, incident review, and improvement planning. 
  • Assists in the coordination and delivery of the district’s key prevention initiatives at both the network and the campus level.
  • Works independently without day-to-day supervision, maintaining regular and punctual attendance in the workplace.
  • Plans and organizes daily work routine and caseloads. Establishes priorities for the completion of work in accordance with sound time-management methodology to meet deadlines.
  • Duties may change according to organizational needs and special projects.

Education, Experience, and/or Certification(s)
  • Education: Minimum of a Bachelor's degree in psychology, social work, sociology, or a closely related field.
  • Experience: Experience in intensive case management and experience coordinating school programs such as food drives and clothing closets.
Required Skills/Abilities:
  • Communication Skills: Excellent interpersonal and written communication skills and ability to develop and execute presentations, training, and new systems related to the role. Ability to communicate effectively with all levels of personnel, students, and parents required.
  • Bilingual Skills: Bilingual in English/Spanish preferred.
  • Technology: To perform this job successfully, an individual should be competent in Microsoft Office applications and have the ability to learn and use computer software as necessary. Ability to use basic office equipment.
  • Safety Skills: Every employee of the network has an obligation to know our safety rules and procedures; to teach what they know to others; to recognize unsafe actions and situations; to warn others of unsafe situations; to react to emergency situations and to report hazardous or unsafe practices to those in a position to correct them.
  • Program Development and Program Monitoring Skills: Demonstrated experience, skills and knowledge in the design and execution of student support service programs and partnerships. Knowledge of best practice student services protocols and familiarity with student services law. Ability to use data to develop and evaluate student support programs and services.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to maintain emotional control under stress. Occasional prolonged and irregular hours will be necessary.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand, walk, and use stairs. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is low to high and may have frequent interruptions. There may be activity from other employees and students of a distracting nature.

Starting Salary: $50,000

Application Procedure:
Apply online
All your information will be kept confidential according to EEO guidelines.
Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law.  

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online